Contact Us

Contact us

FAQS

Before getting in touch, why not check out our most frequently asked questions

1. Can I place an order over the phone?

Unfortunately not, all of our orders are placed online.

If you need help choosing products why not take our quiz or ask our friendly customer service team using the 'Got a Question' button on the product pages or using the form below.

2. Do you deliver outside of the UK?

Yes we do although additional charges apply to international orders. All rates quoted are per parcel and for items weighing up to a maximum of 30kg in weight and volume.

Prices may vary at the checkout dependent on your exact delivery location. Always check your shipping cost before proceeding.

3. Can I make changes to my order?

Dependent on when your order was placed our customer service team will endeavour to make changes, however we're a super fast team and it isn't always possible.

Contact us with your order number as soon as you can to see if we can help.

4. What is your returns policy?

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it from us.

Your item must be in the original packaging & you must have proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

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GIVE US A CALL

01452 656 010

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OPENING TIMES

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

Saturday:

Sunday:

9am - 5pm

9am - 5pm

9am - 5pm

9am - 5pm

9am - 5pm

CLOSED

CLOSED

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CUSTOMER SERVICES EMAIL

CUSTOMERSERVICES@SCI-MX.CO.UK

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ADDRESS

SCI-MX Nutrition, Unit 6

Gateway 12 Business Park

Davy Way

Gloucester

GL2 2BY

GET IN TOUCH

Please use the form below to contact SCI-MX with product questions, requests to locate a stockist or in-store promotion, general enquiries, or to report any website errors. If your enquiry relates to an order you have already placed, please email customerservices@sci-mx.co.uk or complete the form below.