Company Information


SCI-MX

Welcome to www.sci-mx.co.uk, by using this site and/or placing an order you agree to be legally bound by all terms and conditions contained in this “Terms of Use Agreement”. We will from time to time modify the terms of this agreement without notice to you but we will post the changes here. Your use of the site following any such modifications constitutes your agreement to the terms of the modified agreement.

Unsubscribing

Emails

When you opt in to receive marketing emails from us, you should be aware that some of our emails may contain a single, campaign-unique “web beacon pixel”. This may be used to tell us things like whether our emails are opened and verify any clicks through to links or advertisements within the email.

We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them and to inform us how many users have clicked on their advertisements. They are only used with your opt-in consent.

If you do not want to receive emails from SCI-MX please use the unsubscribe link from any email communication.

How long will it take before I stop receiving communications?

For promotional emails removal is immediate and you will no longer receive future communications from SCI-MX

Registered Company details

Registered office: SCI-MX Nutrition, Unit 6, Gateway 12 Business Park, Davy Way, Gloucester, GL2 2BY VAT number: 221 651638 Reg Number: 09763616

Delivery

For delivery information please see our Delivery information

Delivery promotions apply to UK mainland only. Limited time only.

Voucher codes and Discount offers

Unless otherwise specified all discounts and promotions are not valid in conjunction with other offers. Free product offers will be limited to 1 free item per order. New customer offers will apply to first orders only. A voucher or discount offer cannot be redeemed on an order that has already been placed and is in processing by SCI-MX. SCI-MX reserves the right to amend, cancel or change the T&Cs of a voucher or discount offer at any time. Voucher codes & discount offers apply against full RRP, unless otherwise specified. Voucher codes & offers promoted for and on www.sci-mx.co.uk are only valid on www.sci-mx.co.uk and are not applicable offline or with stockists.

Free Protein Bars Promotion. Please note our free protein bar gifts are automatically added to every purchase including purchases from our dairy free & vegan ranges. These products will not show in your basket but will be added to your order & sent directly with your purchase. You will receive 1 x each flavour of our Protein Bar. Please refer to the protein bar page for nutritional values. Please note this product does contain allergens & we advise against consumption if you are allergic or intolerant to those ingredients.

Order Cancellations/ Amendments

Our team, here at SCI-MX are really quick to pack your order up, which means we can't always make any changes once you've placed it. This includes changing the delivery option, delivery address or payment method. If you've made a mistake or want to add something to your order please email our customer services team to see if it's possible. Please note, when ordering via SCI-MX we recommend that you check your order before proceeding to the checkout as we take no responsibility for misplaced orders.

Our Right To Reject Your Order Or Cancel A Contract

Fulfilment of all orders on the Platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we cancelled:
  • the product is not available / in stock;
  • your billing information is not correct or not verifiable;
  • your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
  • your bank transfer payment is not received within 12 calendar days after acceptance of your order;
  • we believe you are under the legal age in your country;
  • we believe that you are a reseller;
  • there was an error in the price displayed on the Platform;
  • we could not deliver to the address provided by you;
  • due to an Event Outside Our Control
  • in the event of misspelling, pricing or other errors or mistakes in the Platform information.

All orders are subject to acceptance and availability. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

Sale Stock Fulfilment

SCI-MX strives to fulfil every order placed on our short dated stock sales however we may not be able to honour every order placed. In these cases our customer care team will be in touch with a refund on your order.

Short Dated Stock

Please always read product descriptions on sale stock to ensure you are happy to place an order on short dated products. Discounts may vary & will be at the discretion of SCI-MX Nutrition.

Product Imagery

Our product imagery is able to show you a range of imagery per product but please note it will scroll into other variations. Always check the ingredients and nutritional information on the product page of your selected item before ordering. Please also note due to a rebrand of SCI-MX Nutrition you may receive different packaging than what is listed on the product page. Any queries please contact our customer care team.

Privacy Policy

Please make sure that you have read and understood our Privacy Policy

Refund Policy

For details on refunds, please see our returns and exchanges information in the Return Policy